Dear Samantha,
I hope this message finds you well. I would like to bring to your attention an issue we experienced during today's office hours. Unfortunately, we were unable to view the shared screen and could only hear the audio. Although it was briefly mentioned by another participant, the issue persisted for me as well.
I attempted to access the meeting via the Zoom link, but it redirected me to a webpage where the screen was not visible. I am uncertain if this is due to an error in the link provided in the invitation. I would appreciate it if you could investigate this matter before the next office hours session.
Thank you for your attention to this issue.